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Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, password)
  • Brand and business information you share during stages
  • Conversation history with your AI co-founder
  • Payment information (processed securely through Stripe)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Personalize your AI co-founder experience
  • Send you important updates about the Service
  • Process payments and prevent fraud
  • Respond to your requests and support needs

3. AI Processing

Your conversations are processed by AI systems to provide personalized guidance. We use OpenAI's API to power the AI co-founder experience. Your conversations may be used to improve our prompts and service quality, but are never shared with other users or used to train third-party AI models.

4. Data Storage and Security

We store your data on secure servers and implement appropriate technical and organizational measures to protect your information. Your data is encrypted in transit and at rest. We use industry-standard security practices to protect against unauthorized access.

5. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating the Service (e.g., payment processing, hosting)
  • Legal authorities when required by law
  • Business partners with your explicit consent

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data
  • Opt out of marketing communications

7. Cookies

We use essential cookies to maintain your session and provide the Service. We may use analytics cookies to understand how the Service is used. You can control cookie settings in your browser.

8. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Service.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@neverbuildaloneapp.com.